Frequently Asked Questions

What is Radiant Media Player?

Tired of overpriced, bloated video players? Our HTML5 player is fully customizable, framework-friendly, lightning-fast and comes with technical support by player engineers — without the hidden fees or vendor lock-in. Ideal for dev teams that want full control.

Radiant Media Player is a commercial HTML5 video & audio player that supports adaptive bitrate streaming in HLS & MPEG-DASH. It can be used in websites, mobile & connected TV (CTV) apps to build video-oriented applications. It focuces on a HTML5-everywhere approach to get rid of the complexity and cost associated with managing native SDK.

Where can Radiant Media Player be used?

• Mobile & desktop websites
• iOS, iPadOS & Android mobile apps (built with Ionic, Flutter, Apache Cordova, WebView)
• Samsung & LG Smart TV apps

Visit our compatibility table for more detailed information on the subject.

What features do you support?

A good summary of our player features can be found here.

Can I try the player before subscribing?

Yes, we have a free trial that comes with all player features here.

Why should I pay for Radiant Media Player when I can just use an open-source & free player like video.js?

• Open-source does not mean free. There is an inherent cost to using and maintaining open-source software for your project. This cost can rapidly become greater than the cost of using specialised software.
• Innovative features and advanced customisation options that are not available with open-source players.
• Professional technical support - there is none with open-source projects
• Short-cycle player updates. All supported features for Radiant Media Player are actively maintained. It is not uncommon to see video.js plugins without any updates for months/years or that are no longer maintained.
• A unique look and feel to differentiate your project
• A complete and well-documented API to meet your custom application needs

How long does it take to set up Radiant Media Player?

Our one-code integration strategy and responsive player should make it easy to include Radiant Media Player in any kind of web page, framework, CMS (WordPress, Drupal ...) or blogging system near-instantly. Our player works with Web Component, Angular, Vue, React and more. Just configure your player code and copy/paste it where you want it to stand in your web page / CMS. Our player creator tool can help for common use-cases. The player can also be dynamically included on a web page using server-side languages like PHP or Java.

Does Radiant Media Player host or encode my video content?

No. We try to keep our focus on building a great media player. Read our How to host and transcode media content for use with Radiant Media Player guide for more information.

Does Radiant Media Player provide ad-serving services?

No. You will need to contract with a 3rd-party advertisement service provider to deliver video advertisement in our player with VAST standards. A list of common names can be found here but any VAST-compliant advertisement service provider will work with Radiant Media Player.

I have a technical question about the player, can you help me?

Yes. We provide professional technical support for each Radiant Media Player customer or trial user. To request technical support visit our support page.

Does Radiant Media Player supports audio-only streaming?

Yes. Refer to our audio-only documentation for more information. Audio-only ads are also supported.

Can Radiant Media Player be used in an Intranet or closed-network environment?

Please contact us with a clear description of your use-case so we can explore available options.

Can I provide feedback on your product or request new features?

Yes. We encourage all customers to provide feedback and suggest additional features. This can be done through our contact page.