Radiant Media Player

Frequently asked questions

What is Radiant Media Player?

Radiant Media Player is an HTML5 video & audio player oriented towards adaptive bitrate streaming (HLS & DASH) for websites, mobile & OTT apps. Radiant Media Player introduces to a large audience of businesses and Internet professionals advanced media playback features at a fair price.


Why should I choose Radiant Media Player?

  • Responsive and highly configurable HTML5 player
  • Optimised adaptive bitrate streaming in HLS and DASH
  • HTML5 player that goes anywhere: websites, mobile apps, desktop apps, OTT apps
  • Live, DVR and on-demand video
  • Leading video ads solution
  • DRM & HLSe
  • 360 video
  • Powerful player API
  • Dynamic technical support and player updates
  • Flexible plans with all player features included and no long term commitment

Why should I pay for Radiant Media Player when I can just use an open-source & free player like video.js?

  • Open-source is not free. There is an inherent cost to using and maintaining open-source software for your project. This cost can rapidly become greater than the cost of using specialised software.
  • Advanced & innovative features that are not available with open-source players.
  • Professional technical support.
  • Short-cycle player updates. All supported features for Radiant Media Player are actively maintained. It is not uncommon to see a video.js plugin without any updates for months or that is no longer maintained.
  • Customer-driven roadmap.

At the end of the day it is up to you to opt for the solution that you are comfortable with. There is no right or wrong answer to the above question.


How long does it take to set up Radiant Media Player?

Our one code integration strategy and responsive player should make it easy to include Radiant Media Player in any kind of web page, framework, CMS (WordPress, Drupal ...) or blogging system rapidly. Just configure your player code and copy/paste it where you want it to stand in your web page / CMS. For more advanced use-cases the player can also be dynamically included on a web page with server-side languages like PHP.


Does Radiant Media Player host or encode my video content?

No. We try to keep our focus on building a great media player. Services like Wowza, Amazon web services or OVH can provide video hosting/encoding services at reasonable rates.


Does Radiant Media Player provide ad-serving services?

No. You will need to contract with a 3rd-party ad server in order to deliver video ads in our player. A list of common names can be found here but any VAST-compliant ad server will work with Radiant Media Player.


Will my video be visible on mobile devices?

We designed Radiant Media Player for this purpose. Today the mobile web is taking over the "Desktop" web. HTML5 video has clearly emerged as the only way to deliver video content to all those new connected devices. We test extensively our player on a wide range of mobile devices from various manufacturer to insure it plays everywhere.


Do you have a flash fallback?

No, not anymore since Radiant Media Player 5. In 2018, Flash has become a legacy, unsecured, under-performing technology and in our opinion there is no point in keeping such technology ... even to support HLS streaming in Internet Explorer for Windows 7.


What features, devices, browsers or streaming protocols are supported with Radiant Media Player?

Visit our compatibility table for more information on the subject.


I have a technical question about the player, can you help me?

Yes. We provide professional email-based technical support for each Radiant Media Player customer. To request technical support visit our support page.


Does Radiant Media Player supports audio-only streaming?

Yes. Refer to our audio-only documentation for more information. Audio-only ads are also supported.


Can I provide feedback on your product or request new features?

Yes. We encourage all customers to provide feedback and suggest additional features. This can be done through our contact page.